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NEWS AND INSIGHTS

The Learning Crisis at Work - and how to solve it

November 26, 2020
Andy Yates

Workplace learning and development is broken. Engagement has been fractured by Covid 19, remote working and default e-learning. Despite the good intentions of employers, we are facing a learning crisis at work.

In many ways this is entirely understandable. In an uncertain economy, budgets are tightened and spread thinly. Traditional face to face learning is struggling to adapt and translate into meaningful impact. Zoom weary colleagues can all too easily turn off their video and disengage. And even when face to face comes back costs of training people at scale will be prohibitive for many, especially when travel and time out of the workplace are taken into consideration.

Meanwhile, e-learning has a painful achilles heel. We are hard-wired to engage and learn with each other - and if nothing else, lockdowns have proved how much we crave and miss contact with others. Online learning can be fantastic, but it requires human checkpoints, reinforcement and support to be really effective and to embed meaningful long-term learning across a workplace.

This means supportive and forward looking businesses are now facing a learning dilemma. How to improve and embed workplace culture and learning for valued colleagues and teams that are spread far and wide and that could move in and out of lockdown at a moment's notice. At the same time how to create impact at scale, in a cost-effective way and with measurable engagement and returns on investment.

This is a dilemma New Wave Learning has been working hard to try and solve. It has not been easy, but after months of talking to our clients and companies big and small across the UK, we believe we have made an important breakthrough.

high quality blended learning can be delivered to the many, rather than the few

Our reasoning has always been that blended learning creates the biggest impact and engagement for companies and colleagues alike as it offers the best of both learning worlds. Using technology to deliver bite-sized learning programmes with compelling content and challenges that can be fit around work and busy lives - structured in an intuitive and engaging way to track and achieve real milestones and progress. Then combining this with a human touch to provide support, regular communication and, yes, to hold learners to account.

That is why we have now launched our Champion Led model. We believe the best people to really encourage, motivate and engage with colleagues are passionate advocates within your organisation, who truly understand your values, culture and mission. By training up and supporting internal Champions, high quality blended learning can be delivered to the many, rather than the few, far more effectively and productively and for a fraction of the cost

This means our important new learning programmes which, for example, tackle the key issues of Diversity and Inclusion (IncludeMe) and Mental Wellness (EnergiseMe) have been designed to be led by internal Champions we train and support. This means key learning and development can now be embedded across a whole organisation, from entry level to leadership, rather than just a handful of people. This has a multiplying effect on engagement, impact and a positive workplace and culture.

Your people are your Champions and now they can champion real engagement, impact and change for the better.


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